IT Support Tailored To Meet Your Business Needs
Providing our AssistRaptor Select support package as a premium IT offering, we enable your organisation to benefit from an IT department that is fully outsourced. We can offer everything from expert technical resources right up to director level strategic planning with a service that is tailored to meet your companys’ exact needs.
AssistRaptor® Select - Transformational ICT Outsourcing
We know that every client has different requirements. Therefore, we’ve ensured all our ICT support practices and systems have been designed to be sufficiently flexible to match your precise business needs.
AssistRaptor Select represents the premium ICT support package that we offer. This fully feature package includes remote 24×7 monitoring and management as well as unlimited access to remote support from our Service Desk and as much engineering onsite time as necessary. All of this comes with an additional comprehensive range of highly flexible options that will suit even demanding scenarios.
This package includes everything that we offer in our AssistRaptor Onsite, AssistRaptor Rescue and AssistRaptor Proactive packages while adding on complete flexibility and business features at the highest level.
A Completely Outsourced IT Team
In most companies, IT is acknowledged to be a strategic and critical component of the organisation, playing a vital role in its successful operation without which the business would be unable to operate.
We provide a strategic, cost-effective IT resource that goes beyond an engineering and technical resource and which offers everything you need from an ICT department, forming a platform to achieve high growth thanks to strategic ICT development and planning.
This package offers considerably more than just basic IT support – it is also unrivalled for service level and price and offers you a fully outsourced IT team up to the directorship level.
Bespoke Premium Options
This package also brings extra optional features which can be tailored to meet your needs including:
- Weekend, public holiday and out-of-hours support, 24×7
- Bespoke resolution and response times
- Cover on-site when your own ICT staff are absent
- Virtual ICT director services for operations that are fully outsourced
- A bespoke support process to meet your processes and requirements (support team, change management etc)
Outsourced ICT as a Service
When IT is used strategically, it can enable your companys’ growth thanks to its added efficiency and its ability to rapidly respond to change. This can give you a unique advantage over your competition.
Thanks to our business level expertise as well as our outstanding operation capability, it’s possible for us to work in close collaboration with your team to ensure your IT forms the solid platform your business needs to develop.
We supply complete management of your ICT systems, including unbiased and clear advice and consultancy at the Directorship level. When you opt for our package, you’ll benefit from a fully outsourced ICT department made up of fully trained and accredited professionals in the industry.
We will work closely with you to minimise your organisations’ risks, maximise its efficiency and plan for its future goals so that sustained growth can be achieved.