Regardless of the size of your business, you will need IT support. Outsourcing your IT support ensures your business runs smoothly. As well as this, it also allows your internal IT staff to work on more strategic, profit-driven tasks and processes. This can help you make the most of their skillset. However, when it comes to IT support there are two main options available; managed IT services and ad-hoc support (break/fix). So, which one is best for your business needs?